FAQ

ABOUT

What is BLACK SHEEP?

Here's the about page for more on BLACK SHEEP.

BLACK SHEEP COLLECTIVE

How do we collaborate?

Always down for creativity, experimentation, humour. Having fun always. Have an idea? Let's chat!

Reach out here or at hello@bshp.sg

BLACK SHEEP BOUTIQUE

How do I make a shopping appointment?

Email us at hello@bshp.sg or whatsapp us at+65 8779 4013 to book an appointment

SIZING & CARE

How do I find my sizes?

Refer to the product descriptions or below:

RINGS

Circumference (mm) | Diameter (mm)

US 5- 48.3 – 49.3 | 15.4 – 15.7

US 6- 50.8 – 51.8 | 16.2 – 16.5

US 7- 53.3 – 54.4 | 17.0 – 17.3

US 8- 55.8 – 56.9 | 17.8 – 18.1



How do I care for my jewellery?

BLACK SHEEP Jewellery are made to shine! Here’s how to keep them glowing:

• Keep them dry. While water-resistant, it’s best to avoid perfume, lotion, or other liquids to help them last longer. Best to remove before sleeping, workouts, or swimming.

• Store with care. BLACK SHEEP Jewellery boxes are perfected with soft foam lining to protect your treasures.

• Clean softly. Wipe with a lint-free cloth and skip the harsh chemicals.

ORDERS, SHIPPING, EXCHANGES

What is the shipping policy?

Find out more here.

What is the returns/refunds/exchange policy?

Find out more here.

Are there any areas you do not ship to in Singapore?

Restricted areas: Changi Airport Cargo FTZ, Jurong Island, Jurong Port, PSA, Shipyard, minstry, mindef, army camps, embassies.

Is there a first time purchase discount?

Yes! Sign up for our newsletter for 15% off your first order.

What are the payment methods?

We accept a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard)
  • PayNow/PayLah
  • Apple Pay and Google Pay
  • Shopify Pay
  • Bank Transfer via UEN_
What if I need my BLACK SHEEP piece ASAP?

Well, get in touch! Whatsapp is available too at +65 8779 4013. We can sort that out.

How do I track my order?

You’ll receive a tracking link via email once your order is confirmed.

How do I contact Customer Support?

Contact us here or email us at hello@bshp.sg

Drop us a whatsapp +65 8779 4013

GIFTING & PACKAGING

How is my BLACK SHEEP jewellery packaged?

We aim to ship two jewellery pieces per box to minimise waste.

Can I request for extra gift boxes?

You may purchase additional BLACK SHEEP gift boxes here.